communication

How to gently shock people into getting what you want

How to gently shock people into getting what you want

In negotiation there is a technique called ‘anchoring’. Anchoring is where the first offer you make becomes the anchor around which all other offers are considered. Anchoring allows you to set the boundaries of the negotiation, no matter how wild or unrealistic they may be. 

3 tips for getting your staff to speak up in meetings

3 tips for getting your staff to speak up in meetings

Great leaders build engagement. Engagement in meetings requires contribution and involvement. Many leaders I work with complain of a lack of engagement from their team members during meetings, despite their best efforts. This is not always about their leadership or their teams’ engagement; often there are other factors at play.

Eluded by your quick wit? You’re not alone.

The ability to think quickly is a highly valued skill in the workplace. People who respond to questions off the cuff, who make coherent contributions when called upon (without warning) or who always seem to know the right thing to say in the right moment to say it, are admired by many of us. Especially those of us who need more time to gather our thoughts.