communication

The real reason we get angry

The real reason we get angry

Have you ever noticed that when people don't apologise for doing you wrong (big or small), it makes the wrong so much worse... and harder to forgive?

If someone bumps into you aggressively and doesn't say sorry, the slight feels far worse than if they bump into you and then fall over themselves to apologise. Funny isn't it.

But, as I explain in my latest article, the anger you feel toward them is only doing you harm. Hmmm, food for thought....

The only communication style you need to succeed

The only communication style you need to succeed

What's the most effective communication style? When it comes to communication styles, I’ve noticed a human tendency to register two main styles, your own style, and the ‘wrong style’. That’s right. The style you are comfortable with, and the style you are uncomfortable with, no matter what that style is.

In reality, we are not registering the ‘wrong’ style so much, as one that is just different from our own. And the problem with this difference is that we have to work so much harder to hear through that different style in order to get to the substance.

The mark of a great communicator is someone who is flexible. Someone who can adapt their communication style and connect on any level, with any other style.



The feedback filter - when it's ok to ignore feedback

The feedback filter - when it's ok to ignore feedback

When do you ignore feedback?

How do you know what feedback to ignore, and what feedback to accept?

It's not always easy to discern the quality of feedback you receive at work, and often it takes practice to get it right.

If you've ever struggled with rejecting feedback, or are confused about the validity of the feedback you're receiving, run it through the feedback filter that I describe in my article.

[Video] Need to boost your impact on a video call?

[Video] Need to boost your impact on a video call?

Need to boost your impact on a video call? You’re not alone. There are many ways to be more engaging on a video call, but none of them matter if you don’t do this one thing. Boosting your impact on a call with this simple, but powerful, trick takes practice, but it’s worth it. Check out the video for more info and a little demo.

Why finishing your to-do list can be bad for your career

Why finishing your to-do list can be bad for your career

Before the productivity gurus boo me off my own stage, hear me out. Finishing every task on your plate is much like being made to finish all the food on your plate – it’s actually not that good for you. Your body knows when you’ve had enough, even if your parents (or bosses don’t).