Leadership Development
Anneli Blundell
The Real Cost of Politeness in the Age of AI

In a world increasingly shaped by AI, a simple question, should we still say “please” and “thank you” to machines? Inspired by a post from Julian Mather, this reflection explores why small acts of civility aren’t just about etiquette, they’re daily decisions that protect our emotional wellbeing, preserve our shared humanity, and remind us of the power of conscious kindness.

The Real Cost of Politeness in the Age of AI
Leadership Development
Anneli Blundell
What's your AI strategy?

In our team’s Big AI Chat, we didn’t just share tools, we unpacked the emotions around AI: fear, overwhelm, and value anxiety. Discover how we’re approaching AI with intention, team alignment, and emotional safety.

What's your AI strategy?
Leadership Development
Anneli Blundell
Closing a Chapter: Reflections from the PSA ...

Reflecting on a meaningful chapter, I share lessons learned and proud moments from my time on the Board of Professional Speakers Australia. From navigating tough conversations to creating space for others to speak up—this is what real leadership and connection looks like.

Closing a Chapter: Reflections from the PSA Boardroom
Anneli Blundell
What AI Can Teach Us About Good Communication ...

Ever had a frustrating conversation where someone just didn’t get it? AI has the same problem. But instead of getting annoyed at a chatbot, we can flip the script and learn from it. AI holds up a mirror to how we communicate—and it’s got some surprisingly useful lessons for us. Here are five communication insights AI can teach us (and how you can apply them right now). 

What AI Can Teach Us About Good Communication (That Most People Miss)
Women at Work
Anneli Blundell
Marching Forward—One Bold Move at a Time

Women aren’t waiting for change—we’re making it happen.

Throughout this International Women’s Day series, we’ve shared stories of women who challenged the status quo, stepped into leadership, and made a difference. Not by waiting for permission—but by marching forward. ✨

Marching Forward—One Bold Move at a Time

communication

The Real Cost of Politeness in the Age of AI

The Real Cost of Politeness in the Age of AI

In a world increasingly shaped by AI, a simple question, should we still say “please” and “thank you” to machines? Inspired by a post from Julian Mather, this reflection explores why small acts of civility aren’t just about etiquette, they’re daily decisions that protect our emotional wellbeing, preserve our shared humanity, and remind us of the power of conscious kindness.

The real reason we get angry

The real reason we get angry

Have you ever noticed that when people don't apologise for doing you wrong (big or small), it makes the wrong so much worse... and harder to forgive?

If someone bumps into you aggressively and doesn't say sorry, the slight feels far worse than if they bump into you and then fall over themselves to apologise. Funny isn't it.

But, as I explain in my latest article, the anger you feel toward them is only doing you harm. Hmmm, food for thought....

The only communication style you need to succeed

The only communication style you need to succeed

What's the most effective communication style? When it comes to communication styles, I’ve noticed a human tendency to register two main styles, your own style, and the ‘wrong style’. That’s right. The style you are comfortable with, and the style you are uncomfortable with, no matter what that style is.

In reality, we are not registering the ‘wrong’ style so much, as one that is just different from our own. And the problem with this difference is that we have to work so much harder to hear through that different style in order to get to the substance.

The mark of a great communicator is someone who is flexible. Someone who can adapt their communication style and connect on any level, with any other style.



The feedback filter - when it's ok to ignore feedback

The feedback filter - when it's ok to ignore feedback

When do you ignore feedback?

How do you know what feedback to ignore, and what feedback to accept?

It's not always easy to discern the quality of feedback you receive at work, and often it takes practice to get it right.

If you've ever struggled with rejecting feedback, or are confused about the validity of the feedback you're receiving, run it through the feedback filter that I describe in my article.

[Video] Need to boost your impact on a video call?

[Video] Need to boost your impact on a video call?

Need to boost your impact on a video call? You’re not alone. There are many ways to be more engaging on a video call, but none of them matter if you don’t do this one thing. Boosting your impact on a call with this simple, but powerful, trick takes practice, but it’s worth it. Check out the video for more info and a little demo.