influence

The only communication style you need to succeed

The only communication style you need to succeed

What's the most effective communication style? When it comes to communication styles, I’ve noticed a human tendency to register two main styles, your own style, and the ‘wrong style’. That’s right. The style you are comfortable with, and the style you are uncomfortable with, no matter what that style is.

In reality, we are not registering the ‘wrong’ style so much, as one that is just different from our own. And the problem with this difference is that we have to work so much harder to hear through that different style in order to get to the substance.

The mark of a great communicator is someone who is flexible. Someone who can adapt their communication style and connect on any level, with any other style.



How to gently shock people into getting what you want

How to gently shock people into getting what you want

In negotiation there is a technique called ‘anchoring’. Anchoring is where the first offer you make becomes the anchor around which all other offers are considered. Anchoring allows you to set the boundaries of the negotiation, no matter how wild or unrealistic they may be. 

When the problem is the solution – taking the counterintuitive path.

Getting the best out of others is not an easy task. Helping your team members to be more effective, more productive, and more engaged is not always as simple as asking them to be so, or equipping them with the skills or support to be so. In fact, sometimes it’s not even about the very problem that’s causing the problem. To be an effective leader of people requires us to be flexible in the way we approach and support our people. Sometimes it even calls on us to allow the problem to get worse before it gets better.