coaching

How to get people to do what they promised...without shaming them

How to get people to do what they promised...without shaming them

Picture this. You have your weekly one on one. Your team member promises to complete the inventory report for the project by next week. Next week arrives and it’s not done. What do you say? Is it, ‘Why didn’t you complete the report?’  If you’re like most leaders, that’s exactly what you’d say. Or at least, it’s what you want to say.

When the problem is the solution – taking the counterintuitive path.

Getting the best out of others is not an easy task. Helping your team members to be more effective, more productive, and more engaged is not always as simple as asking them to be so, or equipping them with the skills or support to be so. In fact, sometimes it’s not even about the very problem that’s causing the problem. To be an effective leader of people requires us to be flexible in the way we approach and support our people. Sometimes it even calls on us to allow the problem to get worse before it gets better.