Picture this. You have your weekly one on one. Your team member promises to complete the inventory report for the project by next week. Next week arrives and it’s not done. What do you say? Is it, ‘Why didn’t you complete the report?’ If you’re like most leaders, that’s exactly what you’d say. Or at least, it’s what you want to say.
We won!
I saw the call for the awards email and deleted it… Three times.
Then I had a conversation with my client about how well the current Coaching skills program was going. I was feeling quite chuffed!
Then I saw the award email again, and this time I read it.
We know that diverse teams deliver the goods. Science knows it. Academia knows it. And anyone who’s worked on a diverse team knows it. But what we don't’ talk enough about, is how it feels to be a part of this diversity. If we are doing our job, showing up with ideas, challenging other team members, and generally pushing ourselves and each other to be brilliant, then diversity feels difficult. There is push back. There is scepticism. There is discomfort. BUT...if we can just hang in there long enough, trust our colleagues enough, and have faith that we all want to make a positive difference, then we can reap the rewards that diversity offers.
Today I turn 48 (and mark 18 years as an independent consultant in communication dynamics – Wahoo!). Feeling nostalgic about my life, my mind has wandered to my early jobs, and how they shaped my work today. I figured you might get a laugh out of these early jobs so I’m sharing some here. (I guarantee you’ll be surprised by some!)
Positive feedback can be motivating, uplifting, morale boosting and esteem building. But it can also be a practical tool for further developing skills, if you know how to do it correctly. Read the full article for some examples of how to
'𝑺𝒐𝒘 𝒊𝒕, 𝒕𝒐 𝑮𝒓𝒐𝒘 𝒊𝒕' and cultivate great behaviours in your people with the right kind of positive feedback.
Have you ever noticed that when people don't apologise for doing you wrong (big or small), it makes the wrong so much worse... and harder to forgive?
If someone bumps into you aggressively and doesn't say sorry, the slight feels far worse than if they bump into you and then fall over themselves to apologise. Funny isn't it.
But, as I explain in my latest article, the anger you feel toward them is only doing you harm. Hmmm, food for thought....
Playing favourites may not be your intention, but with perception steering the ship, it could be the reality. As leaders, we need to make a conscious effort to include all our people. We need to spend time equally, engage with those we may not get along with, and ensure all our people feel heard, valued and included. It’s easy enough to do, once we realise we need to do it.
Great leaders build engagement. Engagement in meetings requires contribution and involvement. Many leaders I work with complain of a lack of engagement from their team members during meetings, despite their best efforts. This is not always about their leadership or their teams’ engagement; often there are other factors at play.
