What are the rules for taking breaks to connect in social ways whilst working remotely?

I have one tip that is crucial to get right as a leader. This one action can single-handedly change the way your people are experiencing a sense of connection with others.

Check out the video for more info. ;)

Is it just me or does anyone else wave goodbye in a video call? I wondered if this was normal or unusual behaviour? In this video I share the reason I (and maybe you too?) feel compelled to sign off with a wave.

How to make small talk in a big group? This was a question from one of my clients last week. He was noticing that even though he was doing his best to keep people connected online, there were times where his attempts were falling flat.

It's all about the kind of question you ask. You see, the bigger the group, the less people feel comfortable sharing, typically speaking. So it takes a certain kind of question to get people to open up. In this video, I'll give you some examples of what I mean.

I never realised how much warmth was communicated through a smile, until I realised people couldn't see my own through my mask.