Did they hear what you said?

Did they hear what you said?

We know that communication is a two-way street. But just because you’ve spoken and the other person has replied, doesn’t mean real communication has occurred. The key for leaders is to figure out how they are being heard, so they can ensure their team members are hearing their ‘meaning’ and not just their ‘message’. The two are not always the same.

This is a common frustration for many leaders. Did they hear me? Did they really understand the importance? Was I not clear enough in my messaging, or did they just not get it?

A good way to double check your delivery, is to check in with what was received to see if there were any gaps between your message and your meaning, based on how the other person heard you.

Read on to see the list of questions you can ask to check for understanding, before it's too late.

The feedback filter - when it's ok to ignore feedback

The feedback filter - when it's ok to ignore feedback

When do you ignore feedback?

How do you know what feedback to ignore, and what feedback to accept?

It's not always easy to discern the quality of feedback you receive at work, and often it takes practice to get it right.

If you've ever struggled with rejecting feedback, or are confused about the validity of the feedback you're receiving, run it through the feedback filter that I describe in my article.

Solo dining – the extreme sport of self connection

Solo dining – the extreme sport of self connection

Solo dining – the extreme sport of self connection - Breakfast, lunch and dinner, all alone, for 4 days. Every meal, on my own. No phone, no book, no companion, nothing. This was my conscious choice when I attended a retreat weekend to relax, rejuvenate and reconnect, a few years ago. The solo dining experience is a great way to find out how you are feeling in the moment. Could you sit in a restaurant for 45 minutes with nothing to do, whilst waiting for your meal? Maybe. Could you do it without feeling self-conscious, bored, embarrassed, frustrated, fidgety? Maybe not. And yet it’s the ultimate extreme sport when it comes to presence, connection and really being with yourself.

The real issue with privilege and why life can still feel hard, even if you have it

 The real issue with privilege and why life can still feel hard, even if you have it

Privilege is a topic getting a lot of attention right now. We talk about it in relation to race, to gender, to class, to nationality, to sexual identity, to ability, and the list goes on. But no matter what form of privilege we refer to, there is an invisible element to privilege that can make those with it, feel like they don’t have it. You see, privilege is not just something that makes your life easier, it’s also something that doesn’t make your life harder. It's an interesting concept to get your head around. In the article below, I share some examples of what I mean, and more importantly what to do about it.

[Video] Need to boost your impact on a video call?

[Video] Need to boost your impact on a video call?

Need to boost your impact on a video call? You’re not alone. There are many ways to be more engaging on a video call, but none of them matter if you don’t do this one thing. Boosting your impact on a call with this simple, but powerful, trick takes practice, but it’s worth it. Check out the video for more info and a little demo.

[Video] How to make small talk in a big group?

[Video] How to make small talk in a big group?

How to make small talk in a big group? This was a question from one of my clients last week. He was noticing that even though he was doing his best to keep people connected online, there were times where his attempts were falling flat.

It's all about the kind of question you ask. You see, the bigger the group, the less people feel comfortable sharing, typically speaking. So it takes a certain kind of question to get people to open up. In this video, I'll give you some examples of what I mean.