Developing leaders is not a simple exercise. The need for leaders to constantly adapt requires an approach to leadership development that is equally flexible. There is more to developing the leadership potential of your direct reports than an occasional training and their annual performance conversation.

One of the principles of improv that works so well is that the actors are completely in the present.

When you want someone else to change their behaviour, the quickest way to get there is to go first. 

The greater a persons’ power, the harder it is to empathise with others. 

The quickest way to kill your credibility is to make statements with a questioning tonality. 

The horse is a mirror of your energy and intent.

If your first impression is not warm or likeable then you have a much harder task gaining people's trust in your competence than if they warmed to you right off the bat

When dealing with other people, our ‘truth’ becomes subject to a shared perception of fact.

A common tip to re-enter the conversation is to interject while they pause for breath.

Disagreements often occur at a concrete level of communication.