Apparently 46% of people would rather find another job than face a troubling situation at work*. This tells me the trouble with conflict is not that we have conflict but that we hate conflict and will go to great lengths to avoid it

“I love your newsletters Anneli. They are short and to the point and contain great insights for how to deal with my team of senior managers. One question: How do I transform these insights into new behaviours?”

One of the ways we can begin to improve our social intelligence and our ability to read people is to firstly understand the mechanics of judgment.