'Self-as-Instrument' refers to our ability to use what we are feeling or sensing in our own bodies as information about what might be going on for other people in the group.
Struggle with nerves when speaking up, even when you're prepared? You're not alone. Discover why even pro speakers get nervous, and learn practical tips to work with, not against, your nerves in high-stakes moments.
In a world increasingly shaped by AI, a simple question, should we still say “please” and “thank you” to machines? Inspired by a post from Julian Mather, this reflection explores why small acts of civility aren’t just about etiquette, they’re daily decisions that protect our emotional wellbeing, preserve our shared humanity, and remind us of the power of conscious kindness.
In our team’s Big AI Chat, we didn’t just share tools, we unpacked the emotions around AI: fear, overwhelm, and value anxiety. Discover how we’re approaching AI with intention, team alignment, and emotional safety.
Reflecting on a meaningful chapter, I share lessons learned and proud moments from my time on the Board of Professional Speakers Australia. From navigating tough conversations to creating space for others to speak up—this is what real leadership and connection looks like.
Ever had a frustrating conversation where someone just didn’t get it? AI has the same problem. But instead of getting annoyed at a chatbot, we can flip the script and learn from it. AI holds up a mirror to how we communicate—and it’s got some surprisingly useful lessons for us. Here are five communication insights AI can teach us (and how you can apply them right now).